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Can I change passenger name on flight ticket?

Passengers who have booked Hawaiian Airlines flight tickets must double-check the name on the ticket to see if it matches the government records, as any variance may lead to issues later. The airline verifies the ticket and government ID in order to confirm that the passengers who booked and boarded the flight are the same. However, if it is not due to a typo, computer, or human error, do not panic. You can rectify this by paying the associated fees. Read on to understand the name change process and fees in detail.

How to apply for a name change? 

The passengers who have made a mistake in their name must rectify it before they move to the airport to board the flight. Hawaiian Airlines holds the final right, and if they find anything suspicious, they may stop you from boarding the flight. To avoid any of this happening, follow the steps below and change your name:

  • Visit the official website of Hawaiian Airlines.
  • Look for the 'Manage my Booking' section.
  • To get the booking details, enter the passenger's name along with the booking number and click next.
  • Now, go to the menu section and click the 'Name Change' button.
  • On the next page, you will find a name change form.
  • Fill out the form mentioning your flight details, name, gender, age, PNR number, etc.
  • Scroll down, enter the correct name, and upload the official document with the correct name for proof.
  • Now, you have to submit the form and pay.

The airline does not modify the tickets immediately. They may take some time to review your documents and verify them. Once the formalities are completed, they will cancel your previous tickets and issue a new one with the correct name.  

What is Hawaiian Airlines' name change policy? 

Hawaiian Airlines ensures the safety of its passengers. Thus, only passengers are allowed to board the flight if they show a proper government ID. If the name on the flight ticket and the provided government ID do not match, such passengers will be denied boarding the flight. However, sometimes passengers can make a mistake when typing their name. But, it can be rectified. You have to make a request to change your name as per the government records, but for this request to get accepted, you must follow the Hawaiian Airlines name change policy while making your request. To learn the policies of the airlines related to name change, read the points mentioned below: 

  • Passengers are allowed to make a maximum of three character changes in their name. 
  • There is no limit to the number of times passengers can apply to change their name, but they will have to pay the relevant charges each time. 
  • Passengers who correct the spelling of their names within 24 hours of booking will not incur any charges. If they exceed the 24-hour time limit, they will have to pay a fee to modify the existing ticket, including the name change. 
  • Passengers can make changes in their first, middle, and last names, although mentioning the middle name on the ticket is not required. 
  • The airline does not allow passengers to change the complete name, and the ticket cannot be transferred to another individual through a name change. 
  • The passenger's identity must remain the same even after the name change. 
  • The airline will permit a change in the last name if there is a legal reason, such as marriage or divorce, but the passenger must provide a legal document as proof. 
  • The name on the ticket will be changed according to government documents.

Can I change the name after check-in? 

Once a passenger has completed the check-in, the airline moves to assign the seats to the passenger in their name. Certain things that the airline stops until the passenger does not complete their check-in. Thus, Hawaiian Airlines does not entertain a change in the flight ticket after the check-in procedure. However, if a passenger wants to change their name, they are supposed to connect with the airline?s agent and get their ticket unchecked first. Once this is done, now the airline will accept the name change request. 

How much does Hawaiian Airlines charge for the name change?

Passengers who notice a spelling mistake in their name can rectify it. They must make a request to the airline, and their name will be changed. They can make the changes as many times as they want before check-in, but every time, they will have to pay a service fee. Hawaiian Airlines charges a service fee of $25 for the name change request to be accepted. 

What are the eligible name changes? 

Name change means if there is a mistake a passenger has made while typing their name. Hawaiian Airlines tickets are strictly non-transferable. It means the passengers cannot change the complete name on the ticket and sell it further to another passenger. Here are eligible name changes: 

  • Legal name change: Sometimes, there is a legal reason, like marriage or divorce, for passengers to change their last name. In such cases, they will have to present the legal documents to support their request. 
  • Spelling error: If the passenger's name is misspelled, the airline suggests that they change it before check-in. In most cases, they are not required to present the documents. 

Conclusion

Double-check the entries you made while booking to see if there is a mistake. If you type the wrong name, date, or destination. You can further change it by managing my booking. You can review the information provided above to learn to rectify a mistake in the name on an existing ticket. If you have more questions, do not hesitate to talk to an airline agent for help.